Roles and Contributors

The following roles are the primary signatories and stakeholders authorizing the specification and implementation of the OTA Double Opt-In Proof of Concept.

Role / Representation	Function
Project Sponsor	Executive oversight and strategic sponsorship.
Project Owner	IT Architecture & Engineering ownership.
Project Manager	Overall project management and delivery coordination.
Document Author	IT Customer Enablement; requirement definition.
Technical Lead	Technical direction and solution validation.

Operational Roles & Responsibilities

The successful delivery of the POC relies on a clear division of labor between the Vendor (EBS) and MTN Nigeria.

Vendor (EBS) Responsibilities

• Solution Deployment: Installation and configuration of the PSM and OTA DOI solution.

• Integration: Managing the technical connections with MTN’s OTA and VAS platforms.

• Support: Providing 24/7 technical support and adherence to Service Level Agreements (SLAs).

• Reporting: Delivery of weekly performance reports and the final POC ROI analysis.

MTN Nigeria Responsibilities

• Environment Provisioning: Providing the necessary Test and Production environments.

• Subscriber Segmentation: Defining the test segments for the POC.

• Access Management: Granting necessary access to monitoring tools and network segments.

• UAT Validation: Conducting User Acceptance Testing to verify solution performance against business requirements.