Project Coordination & Support

Project coordination and support involve the day-to-day activities that keep projects organized, on schedule, and aligned with objectives. This includes facilitating communication, tracking progress, managing documentation, and ensuring teams have the resources they need to deliver successfully. Strong coordination provides structure, reduces delays, and improves overall project efficiency.

Section Overview

The RACI Matrix for Project Coordination & Support defines the specific contributions of the PMO Lead, Business Analyst, and Project Coordinator in supporting project delivery. It clarifies:

  • Who is responsible for coordinating project activities and providing operational support.

  • Who is accountable for ensuring that coordination efforts align with PMO standards and organizational objectives.

  • Who is consulted for specialized input during coordination activities.

  • Who must be informed of updates, progress, and changes to maintain visibility across the project team.

RACI Matrix - Testing

Cover
Key Task

Create and maintain project schedules

RESPONSIBLE

Project Coordinator

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED
  • PMO Lead

  • Business Analyst

Cover
Key Task

Manage testing environments

RESPONSIBLE

Project Coordinator

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED
  • PMO Lead

  • Business Analyst

Cover
Key Task

Develop & Distribute Feature Release Notes

RESPONSIBLE

Project Coordinator

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED
  • PMO Lead

  • Business Analyst

Cover
Key Task

Conduct UAT training sessions

RESPONSIBLE

Project Coordinator

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED
  • PMO Lead

  • Business Analyst

Cover
Key Task

Tracks and resolves RAIDs

RESPONSIBLE
  • Business Analyst

  • Project Coordinator

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED
  • PMO Lead

  • Business Analyst

Cover
Key Task

Maintain and update PMO Platform

RESPONSIBLE
  • Business Analyst

  • Project Coordinator

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED
  • PMO Lead

  • Business Analyst

Cover
Key Task

Distributes weekly status reports

RESPONSIBLE

PMO Lead

ACCOUNTABLE

PMO Lead

CONSULTED

PMO Lead

INFORMED
  • Project Coordinator

  • Business Analyst

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