Testing

Testing is a critical phase in project delivery that ensures deliverables meet defined requirements, quality standards, and business expectations. It involves planning, executing, and validating test cases to identify issues early and minimize risks before deployment. Effective testing enhances reliability, user satisfaction, and overall project success.

Section Overview

The RACI Matrix for Testing clarifies the involvement of the PMO Lead, Business Analyst, and Project Coordinator in maintaining quality and oversight. This section defines:

• Who is responsible for coordinating and conducting test activities.

• Who is accountable for ensuring test plans align with business and project requirements.

• Who is consulted to provide subject-matter expertise or validate test outcomes.

• Who must be informed of testing progress, results, and identified risks.

RACI Matrix - Testing

Key Task

Define Testing Standards & Strategy

RESPONSIBLE

Business Analyst

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED

• Project Coordinator

• PMO Lead

• Business Analyst

Key Task

Manage UAT planning & execution

RESPONSIBLE

Business Analyst

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED

• Project Coordinator

• PMO Lead

• Business Analyst

Key Task

Conduct UAT training sessions

RESPONSIBLE

Business Analyst

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED

• Project Coordinator

• PMO Lead

• Business Analyst

Key Task

Perform defect triage

RESPONSIBLE

Business Analyst

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED

• Project Coordinator

• PMO Lead

• Business Analyst

Key Task

Report testing outcomes and feedback

RESPONSIBLE

Business Analyst

ACCOUNTABLE

Project Coordinator

CONSULTED

PMO Lead

INFORMED

• Project Coordinator

• PMO Lead

• Business Analyst