MTN NIPOST
Welcome to the MTN-NIPOST
The MTN NIPOST - EBS Africa & MTN Nigeria is a strategic partnership between EBS and MTN Nigeria to implement a comprehensive customer acquisition and service delivery platform. Utilizing NIPOST's nationwide infrastructure and MTN's telecommunications network, this project aims to create a unified platform for efficient telecommunications service delivery across Nigeria, all developed by EBS.
This collaboration is particularly focused on enhancing digital connectivity and service accessibility throughout Nigeria's 36 states.
The platform enables MTN Nigeria to provide fast, reliable, affordable, and customer-centric telecommunications services including SIM card activation, router sales, and digital services to individuals and businesses across Nigeria through both physical NIPOST outlets and virtual delivery channels.
This knowledgebase provides a structured overview of:
The purposes of this project.
The Key features available within the platform.
The key players in this project.
Project updates, timelines, insights and FAQs.
This project consists of 2 sub-projects:
MTN Activation on the Go
A premium service offering by EBS where customers can purchase MTN products and services with home delivery and complete activation support - all done without leaving home.
Service Offerings:
MTN Gadget Sales: MTN MiFi devices, MTN 5G routers, and other MTN hardware.
SIM Card Services: Purchase, registration, and activation of new SIM cards at your convenience.
Home Delivery: Physical delivery of purchased items to customer's location
Premium Support: White-glove customer service experience
MTN Vending App
It is also known as EBS Pay. EBS Pay is a mobile application designed to revolutionize how customers purchase and manage MTN services through a comprehensive digital platform.
This project was implemented to serve:
Individual consumers for personal mobile services
Small businesses managing multiple lines
Travelers needing global mobile credit access
Key Capabilities:
Instant Service Purchases: Airtime, data, and MTN services available in seconds across all networks
Flexible Payment Options: Credit/Debit cards, bank transfers, and mobile money integration.
Automation Features: Scheduled recurring transactions for multiple recipients
Real-time Updates: Instant notifications for transactions, offers, and account status
Transaction Management: Comprehensive spending tracking and financial management tools
Security: Enterprise-grade security with user-friendly interface
Last updated