🔭Problems & Objectives

The core business challenges this solution addresses are:

Data Inaccuracy: The presence of duplicate, erroneous, or unvalidated subscriber records across data platforms.
Operational Inefficiency: High manual effort is required to manage and correct data.
Fraud and Compliance Risks: Increased risk of identity fraud and difficulties in supporting regulatory compliance due to unreliable data.
Poor Customer Experience: Inaccurate data can erode customer trust and satisfaction.
Regulatory and NCC Compliance: Mandates from the Nigerian Communications Commission (NCC) require operators to maintain a clean, verifiable subscriber database.

The primary business objectives for this solution are to:

To achieve and maintain full NCC compliance by creating a verifiable, single-source-of-truth subscriber database.
To programmatically identify and isolate all existing duplicate and fraudulent records into a manual review queue (adjudication).
To prevent new fraud by enforcing liveness checks and biometric verification on incoming records.
To reduce manual effort by providing a clear audit trail and evidence package for the admin team to make fast, accurate decisions.

Last updated 3 days ago