💻System Architecture Overview

System Overview

A real-time customer data deduplication system designed to prevent duplicate registrations across multiple channels while maintaining data integrity and providing instant verification support.

System Components

1. Data Foundation

Existing Data Warehouse: Contains 100 million customer records serving as the master reference database for deduplication checks.

2. Customer Acquisition Channels

Omnichannel Platforms supporting multiple registration methods:

• SIM Registration: New SIM card activations

• SIM Swap: Existing customer SIM replacements

• Broadband Device Registration: Internet service registrations

User Types:

• Direct customers

• Field agents

• Self-service kiosks and mobile platforms

3. Core Processing Engine

Middleware Layer: Central processing hub managing data flow and business logic.

Deduplication Engine:

• Real-time duplicate detection algorithms

• Cross-reference validation against existing records

• Automated decision processing for registration approvals

4. System Outputs

Admin Dashboard:

• Real-time reporting and monitoring

• System performance metrics

• Registration analytics

Cleaned MTN Customer Database: Deduplicated and verified customer records.

Registration Results: Instant approval/rejection notifications for successful SIM registrations.