Service Component Descriptions

1. User Registration and Management

   1. A secure onboarding system for all users including Super Admin, LSLB Admins, Gaming Operators, and Agents.

2. License Application and Renewal Engine

   1. Enables digital application and renewal of gaming licenses by operators.

3. Document Management System

   1. Centralized upload, validation, and storage of regulatory and identity documents.

4. Payment Processing and Reconciliation Engine

   1. Allows users to pay application, renewal, and penalty fees via online or offline channels.

5. Agent Licensing Module

   1. Allows operators to onboard and manage agents licensed under their brand.

6. Compliant Management System

   1. A structured interface for public users, agents, or operators to report grievances.

7. Inspection Scheduling and Review Tool

   1. Enables LSLB Admins to schedule, track, and document site inspections.

8. Compliance Tracking and Alerting Engine

   1. Real-time compliance status monitoring and alerts for overdue submissions, license expirations, or unfulfilled obligations.

9. Reporting Dashboards

   1. A comprehensive visual dashboard showing key performance metrics, license statuses, compliance rates, and inspection outcomes.

10. Adminstrative Tools and Audit Logs

    1. Role-based backend tools for managing users, settings, escalations, and logs of system-wide activity.