# Service Component Descriptions

1. **User Registration and Management**
   1. A secure onboarding system for all users including Super Admin, LSLB Admins,
       Gaming Operators, and Agents.
2. **License Application and Renewal Engine**
   1. Enables digital application and renewal of gaming licenses by operators.
3. **Document Management System**
   1. Centralized upload, validation, and storage of regulatory and identity documents.
4. **Payment Processing and Reconciliation Engine**
   1. Allows users to pay application, renewal, and penalty fees via online or offline
       channels.
5. **Agent Licensing Module**
   1. Allows operators to onboard and manage agents licensed under their brand.
6. **Compliant Management System**
   1. A structured interface for public users, agents, or operators to report grievances.
7. **Inspection Scheduling and Review Tool**
   1. Enables LSLGA Admins to schedule, track, and document site inspections.
8. **Compliance Tracking and Alerting Engine**
   1. Real-time compliance status monitoring and alerts for overdue submissions,
       license expirations, or unfulfilled obligations.
9. **Reporting Dashboards**
   1. A comprehensive visual dashboard showing key performance metrics, license
       statuses, compliance rates, and inspection outcomes.
10. **Administrative Tools and Audit Logs**
    1. Role-based backend tools for managing users, settings, escalations, and logs of
        system-wide activity.